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Privacy Policy

Last updated: April 18, 2026

Effective date: April 18, 2026

1. Data Controller

NQSharp is operated as a sole proprietorship. For questions regarding your personal data:

Email: privacy@nqsharp.com
Infrastructure: Hetzner Online GmbH, Nuremberg, Germany

As our organization has fewer than 250 employees and data processing is not our core activity, a Data Protection Officer (DPO) is not required under Article 37 GDPR. However, all data protection inquiries can be directed to the email above.

2. Data We Collect

DataSourcePurposeLegal Basis (Art. 6 GDPR)
Telegram user ID, name, usernameTelegram Login WidgetAuthentication, analysis deliveryContract performance (Art. 6(1)(b))
Email address (optional)Account settingsTrial reminders, service notificationsConsent (Art. 6(1)(a))
IP address, browser typeServer logsSecurity, abuse preventionLegitimate interest (Art. 6(1)(f))
Dashboard usage patternsPlausible AnalyticsService improvementLegitimate interest (Art. 6(1)(f))
Subscription status, payment dataLemonSqueezy (payment processor)BillingContract performance (Art. 6(1)(b))

We do NOT collect: trading account data, brokerage credentials, financial positions, portfolio information, or trading history. NQSharp has no access to your trading accounts.

3. Sub-Processors

We use the following third-party services that process your data:

ServicePurposeLocationData Transferred
Hetzner Online GmbHServer hostingGermany (Nuremberg)All service data
Telegram MessengerAuthentication, message deliveryUAE/GlobalTelegram ID, messages
Plausible AnalyticsPrivacy-friendly web analyticsEUAnonymized page views (no cookies)
LemonSqueezyPayment processingUSAEmail, payment details
ResendTransactional emailUSAEmail address
OpenRouter / AI ProvidersAI market synthesisUSAMarket data only (no personal data)

4. International Data Transfers

Your data may be transferred to countries outside the European Economic Area (EEA), specifically the United States, for payment processing (LemonSqueezy) and email delivery (Resend). These transfers are conducted under Standard Contractual Clauses (SCCs) as approved by the European Commission, or based on the service provider's certification under applicable data protection frameworks.

AI synthesis processes only publicly available market data (prices, indicators) — no personal user data is sent to AI providers.

5. Data Retention

DataRetention Period
Account data (Telegram ID, name)Until account deletion or 12 months after last login
Analysis history90 days rolling
Server logs (IP, access)30 days
Payment records7 years (tax compliance)
Email addressUntil withdrawal of consent

6. Your Rights (GDPR Articles 15-22)

If you are in the EEA, you have the following rights regarding your personal data:

  • Right of access (Art. 15) — Request a copy of your personal data
  • Right to rectification (Art. 16) — Correct inaccurate data
  • Right to erasure (Art. 17) — Request deletion of your data ("right to be forgotten")
  • Right to restrict processing (Art. 18) — Limit how we use your data
  • Right to data portability (Art. 20) — Receive your data in a structured, machine-readable format
  • Right to object (Art. 21) — Object to processing based on legitimate interests
  • Right to withdraw consent (Art. 7(3)) — Withdraw consent at any time for consent-based processing

To exercise any of these rights, email privacy@nqsharp.com. We will respond within 30 days.

7. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. As our infrastructure is in Bavaria, Germany, the relevant authority is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18, 91522 Ansbach, Germany
www.lda.bayern.de

8. Automated Decision-Making

NQSharp uses automated algorithms to generate market analysis scores, including AI-powered market synthesis. These automated processes analyze publicly available market data (prices, indicators, news) and do not process your personal data. No automated decisions are made about you personally based on profiling.

9. Cookies

Essential cookies: We use a session cookie (nqsharp_session) for authentication. This is strictly necessary for the service to function and does not require consent under the ePrivacy Directive.

Analytics: We use Plausible Analytics, which is cookie-free and does not track individual users. No analytics cookies are set.

We do not use advertising cookies, tracking pixels, or third-party marketing cookies.

10. Children

NQSharp is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or Telegram notification at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

12. Contact

For any privacy-related questions: privacy@nqsharp.com